EWA Member Survey Results
Publication Date: 
February 15, 2022

In-building wireless radio networks for emergency responders, also known as emergency responder communications enhancement systems (ERCES), lack - but need - national standards and unifying best practices to ensure these networks operate as intended when needed. The survey, conducted by the Enterprise Wireless Alliance (EWA) on behalf of the Safer Buildings Coalition sought input from EWA members on an array of issues that affect the installation of these systems to identify areas of “disorder” or chaos in the installation and system maintenance process.  And in particular, the survey wanted to collect data on harmful interference between multiple systems. The survey drew responses from across the private wireless industry, including public safety, installers, and equipment vendors. EWA thanks its members for their participation in this important research and has posted to its website a summary of the survey results for review.

  • We use EWA for all of our FCC license applications. The staff at EWA provide outstanding customer service and do all they can to see that applications are granted. EWA does a super job of staying on top of situations that affect our ability to file license applications and serve customers. EWA’s Regulatory Call keeps us informed about what is happening with the FCC and their online systems.
    Brian S. Auker
    Triangle Security and Communications
  • It’s not just about finding frequencies. It’s about finding the RIGHT frequencies for that customer, and EWA excels every time at that. We would not be moving forward without EWA.
    Craig Sikes
    Mobile Communications America
  • It’s remarkable what we’ve been able to do with EWA’s support. It’s a collaborative effort that has allowed Midland to deliver unparalleled support to our customers. No one else has the depth of understanding of FCC rules, which has resulted in more application grants. Midland Communications has a profound appreciation for EWA’s advocacy efforts. It has allowed us to have a voice before the FCC.
    Paul Moore
    Midland Communications
  • The advocacy and regulatory issues are very important to our business, and, without EWA, we would have no voice. Nobody is speaking up for players like us in Washington except EWA.
    David Reeves
    P&R Communications
  • A Beep has been a happy customer of Spectrum Intel since its launch. It’s easy to use, the information is much more accessible, and the service includes extra features that other license activity reporting services don’t have. Spectrum Intel saves my team time each week.
    Frank Anderson
    A Beep, LLC