Types of Information Collected
We collect personal information that you voluntarily provide when you use the Site. The personal information we collect depends on the feature offered, and may include your first name, last name, email address, mailing address, phone number, username and/or password. Some information you may supply, such as credit card information, is encrypted and transferred to a credit card authenticator, and not held or viewable by EWA. We may also collect certain non-personal information voluntarily provided by you, such as your company name and job title and other information about you, your company or that of a customer for whom you provide a service. We collect this information when you login or create an account, sign up for email updates, apply for membership or renew your membership, place an order, contact us, post comments in a public or private online community, or participate in other features at the Site. Use of a Site may not require any form of membership or registration, but EWA members and other registered users may be able to access a Site or areas within a Site that are not available to the general public.
As a general matter, each time you visit the Site, the hosting company’s server collects basic technical information automatically, such as your IP address, unique mobile device identifier (if mobile device is used), browser type and operating system, referring domain, clickstream data (e.g., pages viewed and time spent), and access times. We use this information, which does not allow us to contact you personally, to understand and analyze trends, administer the Site, learn about user behavior at the Site, and gather demographic information about our users as a whole.
Use of Your Information
We use the personal and non-personal information we collect from you, individually or combined, to facilitate use of the Site and features, communicate with you, respond to your inquiries, process your requests, register you for e-mail updates and other features, enhance and improve our marketing and promotional efforts, Site content, user experience, and products and services, better understand your interests and preferences, and provide you with relevant information. You can opt-out of commercial e-mail messages from EWA through the unsubscribe links provided in the e-mails. Note, however, that you cannot opt-out of certain non-commercial, transactional emails that we may send from time to time and relative to the service to which you subscribed and/or made payment to EWA.
Some of the pages within the Site may use “cookies,” which are identifiers that a website places on your computer’s hard drive to facilitate the interaction between your computer and the website. Different types of cookies, such as session and persistent cookies, are used for different purposes. We and our third party service providers (including analytics and advertising service providers) may place cookies on your hard drive or use other technologies, such as tags and clear GIFS, sometimes called web beacons, to facilitate site navigation, personalize your experience, perform analytics, remember your information when you use the Site, offer you relevant products and services, serve advertising, and track users across other websites. Information collected through cookies and other technologies may include your IP address, browsing activity, search engine referrals, and responses to advertisements and promotions.
Most web browsers allow you to set preferences about cookies you wish to accept. Consult your browser settings and follow the instructions to control cookies on your device. If you remove or block cookies, you may not be able to use or access certain features at the Site.
Online Behavioral Advertising
Our advertisers may contract with a third party service to host their ads, in which case an ad serving vendor contacts the advertisers’ hosting service for a particular advertisement. An independent cookie may be used by the third party service, but we do not have a mechanism to allow visitors to opt-out of cookies from vendors with whom we do not have a direct relationship.
Disclosure of Your Information to Third Parties
Protection of Your Information
We strive to employ reasonable security measures to protect the personal information we collect from you from loss, alteration, and unauthorized disclosure, access, and use. We use Secure Sockets Layer (SSL) to encrypt information during transmission. We do not process or store your credit card information on our servers; when you provide credit card information, it is sent to a third party service provider who then processes and stores the information on its servers. Our service provider is contractually required to comply with the Payment Card Industry Data Security Standard. Keep in mind, however, that no data transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee its absolute security. You transmit any information to us at your own risk, and you are responsible for maintaining the secrecy of your password and login information.
How to Access and Modify Your Information
If you have created an online account on our Site, you can access, update, and change the information associated with your account by logging in to your account online. If you do not have access, you can contact us by phone or email, as indicated below.
California Privacy Rights
California residents who provide personal information are entitled to request and obtain from us once per calendar year information about the customer information we shared, if any, with unaffiliated third parties for their direct marketing purposes, including the categories of information and names and addresses of third parties with whom we shared the information for their marketing purposes. To obtain such information, or to opt-out of future sharing, please contact us by email at [email protected] or by postal mail at 2121 Cooperative Way, Suite 225, Herndon, VA 20171. You must provide a current California address for our response. The email subject line or mailing envelope and the content of your request must include the phrase “Your California Privacy Rights,” and include your name, email address (if you wish to receive a response via email) or street address, city, state, ZIP code (if you wish to receive a response via postal mail). Requests via telephone or facsimile will not be accepted. Your request will be processed within thirty (30) days of the date on which we receive it. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Please note that not all information sharing is covered by the California law. Our response will include only information relating to our sharing practices for information covered by the law.
How to Contact Us
We welcome your questions and comments. Please feel free to contact us via our contact page, by phone at 703-528-5115 or by mail at 2121 Cooperative Way, Suite 225, Herndon, VA 20171.