Application Processing — Why the Delays?

We have been informed on more than one occasion that our FCC-certified frequency advisory committee (FAC) activities make EWA “an agent” of the FCC. It is a responsibility that EWA takes very seriously.  Our fundamental objectives are to assist the FCC by ensuring that license applications are complete, accurate and in compliance with Commission rules – and thereby also serve the interests of our customers. If the FCC believes the application needs to be modified, it bounces the application back to us with a request to amend it so that a license may be issued. The clear majority of FCC returns are not life-threatening and are easily resolved.  Even then, I am not a fan of “bounces” at all as they delay the entire process and there is nothing worse than touching a filing more than once.    

The number of application returns seeking statements from applicants to justify power requests, geographic coverage, spectrum capacity and at times simply ministerial information are increasing.  A significant percentage of these returns involve issues that EWA cannot fix without contacting the applicant leading to further delays.  If we knew in advance the warning signs of why applications might be returned or were informed of emphasis changes to the FCC’s review process, we would bring these requirements to the attention of our applicants at the front end and the number of returns would be reduced.  When we become aware of them after the fact, EWA is obligated to inform the applicant that amendments are necessary, attach justifications as appropriate and resubmit the application hoping upon hope that the amended application will pass muster.  I don’t understand why the licensing folks don’t communicate with us and other FACs in advance when they decide to change their review priorities or call us to avoid individual application returns.  We are not adversaries. Our efforts to put spectrum to efficient use quickly should be a collaborative effort.  

And then there are the IT traumas associated with keeping up with changes to the FCC’s Universal Licensing System (ULS). Most of you know that EWA and the FCC share licensing data daily so that the integrity of EWA’s automated frequency selection processes are not corrupted. Here’s the catch. There can be absolutely no variations in the number and content of data fields sent or received, otherwise the informational connection breaks down and applications cannot be filed with the FCC.  The system breaks roughly 10-12 times each year (!) requiring EWA to fund software upgrades.  Like application bounces, if we knew in advance that changes were to be made to the ULS, we could prepare so that there were no interruptions of service, but nay nay. For example, last week the process broke down as the FCC, for reasons unknown, added a new data field to the license application – “Whitespace YES or NO”. I am just thankful that EWA’s frequency coordination staff and IT folks willingly devoted time over this past weekend to make repairs and get applications back on track to accommodate this new one-character requirement.  

P.S.  We are still trying to find out who needs to answer this new and mysterious “Whitespace” question.  EWA hopes it isn’t our applicants since we would be hard-pressed to advise whether the answer should be YES or NO.  

  • Using Spectrum Intel has been a game-changer for us. The platform is incredibly user-friendly, and the Market Area Reports have automated many tasks that we previously had to do manually, reducing delays of getting time sensitive data out to our sales team. The search functionality is impressively fast, and it’s clear that EWA is committed to continuous improvement, making the tool even more useful and intuitive. Highly recommend!
    Jeff Nishimura
    Day Wireless Systems
  • The advocacy and regulatory issues are very important to our business, and, without EWA, we would have no voice. Nobody is speaking up for players like us in Washington except EWA.
    David Reeves
    P&R Communications
  • Working with Enterprise Wireless Alliance has been a game-changer for our business. From the start, their team was committed to understanding our goals and helping us generate high-quality leads. Thanks to their expertise and customized strategies, we've seen a noticeable increase in qualified leads, which has directly impacted our sales growth. They not only delivered results but also provided valuable insights that have helped us refine our marketing approach. We can't recommend enough Enterprise Wireless Alliance.
    Patrick Tortorici
    Alpha Prime Communications
  • It’s not just about finding frequencies. It’s about finding the RIGHT frequencies for that customer, and EWA excels every time at that. We would not be moving forward without EWA.
    Craig Sikes
    Mobile Communications America
  • It’s remarkable what we’ve been able to do with EWA’s support. It’s a collaborative effort that has allowed Midland to deliver unparalleled support to our customers. No one else has the depth of understanding of FCC rules, which has resulted in more application grants. Midland Communications has a profound appreciation for EWA’s advocacy efforts. It has allowed us to have a voice before the FCC.
    Paul Moore
    Midland Communications
  • A Beep has been a happy customer of Spectrum Intel since its launch. It’s easy to use, the information is much more accessible, and the service includes extra features that other license activity reporting services don’t have. Spectrum Intel saves my team time each week.
    Frank Anderson
    A Beep, LLC
  • We use EWA for all of our FCC license applications. The staff at EWA provide outstanding customer service and do all they can to see that applications are granted. EWA does a super job of staying on top of situations that affect our ability to file license applications and serve customers. EWA’s Regulatory Call keeps us informed about what is happening with the FCC and their online systems.
    Brian S. Auker
    Triangle Security and Communications